Working Student - Customer Support

This is a fully remote position, open to applicants in Germany.

📋 Description

• Managing support inquiries from end customers (first-level support)

• Recording support requests

• Keeping track of communication histories

• Overseeing open issues (tickets) until they are fully resolved

⛳️ Requirements

• Excellent, service-oriented communication skills

• Passion for bicycles

• Ability to work independently, with a structured and goal-driven approach

• Technical knowledge is a plus

• Team-oriented attitude

• Proficiency in German and English

🏝️ Benefits

• Possibility of remote work

• Flexible working hours