Wholesale Account Executive

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Conduct daily outbound calls to establish new accounts and consistently follow up to guarantee client satisfaction.

• Respond to inquiries regarding loan pricing and various scenarios.

• Collaborate closely with operations to address any challenges that arise.

• Partner with associates to facilitate account growth.

• Manage client expectations and cultivate trust.

• Oversee the tracking and reporting of monthly loan volume and quality.

• Stay informed about regulatory standards and requirements within the industry.

⛳️ Requirements

• Minimum of 2 years’ experience in mortgage origination.

• Well-rounded knowledge of mortgage underwriting, processing, closing, and sales procedures.

• Strong interpersonal skills and proficiency in account development.

• Outstanding customer service abilities, with a keen eye for detail and follow-through.

• Capacity to work effectively on your own in a fast-paced environment.

• Strong ambition to grow, learn, and embark on a long-term career with the right organization.

• Demonstrates confidence and empathy when interacting with both current and prospective clients.

• Accurately represents Deephaven Mortgage and the strengths and capabilities of our wholesale team.

• Maintains a professional demeanor in all situations.

• A team player dedicated to excellence, hard work, and enjoyment in the workplace.

• Familiarity with Encompass/mortgage origination systems is preferred.

🏝️ Benefits

• Flexible Time to Recharge – Personalized Time Off for What Matters (because rest isn't one-size fits all).

• Future Finance Focused – Generous employer-matched 401(k) plan.

• Community Connect – Philanthropy Committee that creates charitable initiatives.

• Health from Day One – Comprehensive health insurance starting on the first day of employment.

• Family Matters – Competitive maternity and paternity leave.

• Culture & Celebrations – Culture Committee with team-building events and celebrations.

• Ideas Welcome – Encouraging thought leadership and innovation.

• Guidance & Growth – Mentorship opportunities for career development.

• Perk Up – Exclusive discounts on travel, tech, pets, legal, and more.