Warranty Sales Representative

📋 Description

• Promote additional services to current clients.

• Reactivate previously canceled warranty accounts by addressing the reasons for cancellation and offering a more cost-effective warranty option.

• Reconnect with past interested customers or those actively searching for a warranty by providing a more affordable warranty solution.

• Handle inbound calls, request the customer's reference number, and upsell micro-warranty products.

• Oversee and document the sales process in our CRM system.

• Make outbound calls from our calling queue.

• Assess the financial needs of consumers and identify how our services can assist.

• Utilize a script to guide each call and promote our services.

⛳️ Requirements

• 1-2 years of sales experience selling products/services over the phone or in person.

• Previous experience in selling home or auto warranties is advantageous.

• Excellent verbal and written communication skills (proficiency in English).

• Capability to work independently in a multi-step sales process and follow up with warm leads via phone or email.

• Knowledge of CRM tools such as Salesforce.

• Competence in Microsoft Office applications.

🏝️ Benefits

• Streamlined recruitment process conducted via video calls.

• Compensation for initial training, along with ongoing training to support your development in your role and career.

• Support: While you work from home, you are not alone! Your team is available in real-time to assist you in achieving success!

• Work/Life Balance: This position is fully remote, allowing you to avoid traffic and spend more time at home where your family needs you!