VRI/OPI Interpretation

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Respond to calls in a professional manner, adhering to the Interpreter's code of conduct.

• Always be prepared to take notes during calls.

• Possess knowledge of the specific vocabulary related to the industry in which the interpreter operates, particularly in healthcare and medical fields.

• Accurately and completely render all messages without adding, omitting, or substituting content.

• Deliver the highest standard of customer service during interpretations.

• Facilitate communication between Limited English Proficient individuals and clients by providing accurate and complete interpretation of messages.

• Apply established standards of practice.

• Participate in internal professional training sessions.

• Show enthusiasm for acquiring new professional certifications.

• Communicate and provide updates to your team leader.

• Adhere to dress code requirements for video remote interpreting.

⛳️ Requirements

• Proficient in the source language (English).

• Native proficiency in the target language "Somali."

• Over 1 year of experience in telephone interpretation with a reputable interpretation company.

• Strong understanding of medical terminology.

• Familiarity with legal terminology is advantageous.

• Possession of international certifications in the healthcare industry is a plus (PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• High emotional intelligence and cultural tolerance.

• Excellent communication, listening, note-taking, and memory retention skills.

🏝️ Benefits

• Fully remote role with a defined schedule.

• Options for full-time or part-time work (business and weekend hours).

• Immediate availability to begin work following onboarding.

• Access to internal certified training.

• Monthly payment of fees.

• Contract-based employment.