VP/SVP, Accounts

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Articulate a compelling vision that motivates teams to unite and strive for achievement.

• Ensure transparency across the various groups and departments relevant to your discipline.

• Develop the client service framework that guides the team's operations, standardizing methodologies, frequencies, and workflows.

• Drive organic growth within the portfolio by identifying opportunities to enhance existing relationships.

• Supervise the complete account function as the primary senior relationship manager.

• Recognize and chase opportunities to acquire new clients.

• Build and lead a top-tier account management team.

• Spearhead the integration of AI into account operations and client services.

• Achieve outcomes through both structured and informal channels.

• Adapt quickly when confronted with new challenges and experiment to discover effective solutions.

⛳️ Requirements

• 18+ years of experience in managing and expanding large-scale client businesses and global brand portfolios, predominantly within a social-first or digital agency context.

• Extensive knowledge of social platforms, creator and influencer ecosystems, and community-centric brand development, alongside a solid grasp of social-first metrics.

• Over 8 years of experience managing a minimum of 4 direct reports.

• A demonstrated history of fostering strong, enduring client relationships and leadership capabilities.

• Exceptional ability in pitching and securing new business opportunities.

• Proven experience leading all aspects of client engagements: providing strategic insight, thought leadership, integrated planning, staffing solutions, revenue projections, and monitoring daily account operations.

• Experience in directing account planning across diverse clients and sectors.

• A "lead by example" mindset that inspires and energizes cross-functional teams to deliver exceptional results. You are a person others aspire to collaborate with and learn from.

• A strategic thinker at heart, complemented by robust analytical and critical thinking skills.

• High standards and meticulous attention to detail in all deliverables.

• An awareness of the latest industry trends, innovative creative solutions, and emerging technologies.

🏝️ Benefits

• 100% employer coverage for health (base plan), vision, and dental insurance.

• 401K Retirement Plan with Company Match.

• Short and Long-Term Disability coverage.

• Life Insurance & AD&D benefits.

• Paid Parental Leave.

• Fully-Remote Workplace.

• Flexible Paid Time Off.

• Take-As-You-Need Paid Time Off.

• Take-As-You-Need Paid Mental Health Days.

• Minimum of 10 days required off annually.

• Company-Paid Holidays.

• Week-Long Winter Agency Closure.

• Support for ongoing education.

• New Business Referral Bonus.

• Movement Journey Program - Stipend for personal development.

• Health and Wellness Program.

• WeWork Membership.

• Positive Impact and Diversity, Equity, and Inclusion (DEI) Committees.

• Employee Resource Groups.