VP, Partnership Success

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary relationship manager for designated enterprise clients, fostering trust and strategic alignment with CFOs, COOs, CEOs, and other senior stakeholders.

• Serve as the main escalation point for intricate client issues, ensuring clear accountability, prompt resolutions, and proactive communication.

• Collaborate closely with internal executive leadership to synchronize client priorities with enterprise goals, capacity planning, and delivery expectations.

• Lead and manage the enterprise governance cadence (e.g., MORs, executive updates, strategic reviews), ensuring consistency, rigor, and communication suitable for executive audiences.

• Maintain a robust and visible executive presence with clients through regular nationwide travel, aligned with portfolio risk, opportunity, and strategic significance.

• Mentor, coach, and develop AVPs and senior leaders, establishing a strong executive talent pool and succession pipeline.

⛳️ Requirements

• Significant experience in leading enterprise-level client partnerships and/or managing complex revenue cycle operations within a healthcare setting.

• Proven executive presence with the capability to influence C-suite stakeholders and senior leaders internally.

• Demonstrated success in managing escalations, governance, and performance across multi-client or multi-site portfolios.

• Willingness to operate in a high-travel executive role (approximately 75% nationwide).

🏝️ Benefits

• Healthcare, time off, retirement, and well-being programs.

• Professional certification relevant to the field along with tuition reimbursement.

• Quarterly and annual incentive programs for employees who surpass expectations.