VP, Commercial Operations

This is a fully remote position, open to applicants in California.

📋 Description

• Develop and expand the Commercial Operations function to facilitate growth from pre-commercial to commercial stages.

• Collaborate with Commercial Leadership to create launch strategies, go-to-market models, field deployment plans, and operational frameworks.

• Oversee launch readiness initiatives, including territory alignment, targeting, incentive compensation, CRM implementation, analytics, and reporting.

• Create operational structures to support the commercialization of specialty products, including infused and buy-and-bill reimbursement environments.

• Assist with long-term planning, annual operating planning, and commercial forecasting processes.

• Direct all field operations activities, encompassing sales force sizing, structure, alignment, targeting, call planning, and performance analytics.

• Manage the design, administration, and optimization of incentive compensation in alignment with business goals.

• Establish KPIs, dashboards, and reporting frameworks to assess commercial effectiveness and promote data-driven decision-making.

• Collaborate with field leadership to enhance execution, productivity, and customer engagement strategies.

• Ensure operational excellence across CRM systems, field tools, data governance, and commercial technologies.

• Lead forecasting, market analytics, competitive intelligence, and business insights initiatives.

• Convert complex market, customer, and performance data into actionable commercial strategic recommendations.

• Work with Market Access and Finance to assist in pricing, reimbursement, and access planning activities.

• Develop scalable data infrastructure and reporting capabilities to support executive decision-making.

• Promote the adoption and optimization of analytics platforms and commercial technologies.

• Collaborate closely with Marketing, Sales, Market Access, Medical Affairs, Patient Services, Regulatory, Compliance, and IT to ensure cohesive commercial execution.

• Act as a key strategic advisor to executive leadership on commercialization strategy and operational planning.

• Partner with Compliance and Legal to create Field Compliance SOPs and ensure all commercial activities comply with regulatory and corporate standards.

• Provide support for alliance management and cross-functional governance processes as required.

• Recruit, nurture, and lead a high-performing Commercial Operations team.

• Promote a culture of accountability, collaboration, innovation, and ongoing improvement.

• Mentor and develop team members while establishing scalable organizational capabilities aligned with the company's growth.

⛳️ Requirements

• Bachelor’s degree is required; an MBA or advanced degree is preferred.

• 15+ years of commercial experience in biotechnology or pharmaceuticals, with substantial leadership experience in Commercial Operations.

• Proven track record of supporting multiple product launches in specialty therapeutics, oncology, cell therapy, CAR-T, neurology, rare diseases, or other complex treatment environments is strongly preferred.

• Extensive expertise in commercial operations, including forecasting, analytics, field operations, CRM, incentive compensation, targeting, and reporting.

• Strong understanding of specialty pharmacy, infused products, buy-and-bill reimbursement, and complex patient access models is preferred.

• Experience in building commercial infrastructure within emerging or growth-stage biotechnology companies is highly preferred.

• Proven leadership in cross-functional commercial launch planning and execution.

• Strong analytical and strategic thinking abilities, with the capacity to synthesize multiple data points, assess trends, and translate them into actionable business insights.

• Familiarity with commercial systems and platforms, including CRM, data visualization, incentive compensation, and analytics tools.

• Excellent executive presence, communication, and stakeholder management skills.

• Demonstrated ability to operate effectively in highly matrixed, fast-paced environments.

• Strong skills in people leadership, organizational development, and talent management.

• Willingness to travel as required for commercial meetings, field engagement, conferences, and company activities.

🏝️ Benefits

• Annual bonus

• Equity

• Benefits

• Participation in the Company’s stock plan