Virtual Call Center Agent – Bilingual, Spanish/English

This is a fully remote position, open to applicants in Alabama, +20 more states.

📋 Description

• Conduct outbound surveys from home with participants and accurately document their responses in both Spanish and English.

• Gather and record opinions on a range of topics, from politics to customer satisfaction and more.

• Collaborate as a member of Dynata’s Virtual Call Center team as a bilingual part-time telephone interviewer.

⛳️ Requirements

• Must reside and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, NC, NH, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, or WY.

• Must be at least 18 years old (16+ in SC, GA, and TX).

• Proficient in reading and speaking clearly in both Spanish and English.

• Capable of managing challenging calls in a professional manner.

• Ability to listen to and understand respondent answers, accurately and efficiently entering them into the Company’s survey software platform.

• A typing speed of 30 wpm with a focus on accuracy is preferred.

• Must be able to sit and type for the majority of the shift.

• Must provide own equipment (laptop, headset, webcam, etc.).

• Must have a dedicated, quiet workspace that is free from distractions to conduct business.

🏝️ Benefits

• Work remotely from the comfort of your home.

• Enjoy flexible shifts within our operating hours.