Call Center Representative

This is a fully remote position, open to applicants in Puerto Rico.

📋 Description

• Respond to customer calls and inquiries in a professional manner.

• Provide accurate information and address customer concerns.

• Document interactions in accordance with established procedures.

• Maintain confidentiality of information and adhere to company policies.

• Deliver excellent service while meeting quality standards.

⛳️ Requirements

• High School Diploma or Associate's Degree or higher.

• A minimum of three (3) years of customer service experience in the healthcare industry.

• Basic computer skills.

• Excellent communication and customer service skills.

• Proficiency in English is a valuable asset.

🏝️ Benefits

• Equal opportunity employer (EEO / Affirmative Action for women / individuals with disabilities / veterans).