Virtual Assistant – Travel Operations, Administrative Support

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Prepare and dispatch travel quotes, confirmations, and relevant documentation.

• Oversee general administrative duties and backend operations.

• Maintain internal systems and records in an organized and current manner.

• Assist with daily business functions during both peak and off-peak times.

• Address client inquiries through email and various messaging platforms.

• Engage in WhatsApp group discussions and respond on behalf of the business as necessary.

• Deliver prompt, professional, and customer-focused communication.

• Ensure that all client requests and follow-ups are addressed without oversight.

• Conduct research on destinations, accommodations, and experiences.

• Aid in the preparation of itineraries and travel-related logistics.

• Provide support for flight-related administrative tasks, including check-ins and confirmations.

• Organize and manage client information within the CRM (Zoho).

• Ensure that backend systems are precise, structured, and user-friendly.

• Assist in keeping the business owner organized across various tools and platforms.

• Support basic bookkeeping tasks using Xero (Nice-to-Have).

• Facilitate transaction tracking and financial administration (non-accounting role) (Nice-to-Have).

• Help compile records for future bookkeeping purposes (Nice-to-Have).

• Contribute to light social media and email marketing during slower periods.

• Offer suggestions or enhancements based on experience in the travel sector.

• Potential to assist with shared administrative responsibilities for another business in the future (with transparency and agreement).

⛳️ Requirements

• Strong organizational and administrative capabilities.

• Exceptional written communication skills and a customer service-oriented approach.

• High level of attention to detail and commitment to follow-through.

• Ability to work autonomously and prioritize tasks effectively.

• Comfortable working across different time zones.

• Prior experience in the travel or hospitality sector (Nice-to-Have).

• Familiarity with CRM systems, particularly Zoho (Nice-to-Have).

• Basic bookkeeping knowledge (Xero preferred) (Nice-to-Have).

• Experience in supporting small businesses or entrepreneurs (Nice-to-Have).

🏝️ Benefits

• 100% REMOTE.

• $50 birthday bonus.

• $200 testimonial bonus.

• $500 monthly raffle entry.

• NO TRACKER. NO PROBLEM.