Virtual Assistant – Operations & Supply Chain Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take ownership of the **purchase order process from start to finish** across retail, wholesale, and e-commerce channels;

• Ensure that orders are processed, shipped, and delivered **correctly and punctually;**

• Oversee documentation such as **invoices, BOLs, routing guides, and labels;**

• Proactively address fulfillment challenges before they affect customers;

• Assist with **new item introductions** for retailers and distributors;

• Keep precise **pricing, product information, and sales materials;**

• Monitor **deductions, trade expenditures, and promotional activities;**

• Guarantee operational preparedness for **new accounts and product launches;**

• Coordinate **production schedules** with co-packers and suppliers;

• Manage inventory across warehouses and distributors (including **UNFI and KeHE**);

• Keep an eye on stock levels to avoid **out-of-stocks or surplus inventory;**

• Track inbound and outbound shipments and resolve delays swiftly;

• Identify workflow inefficiencies and implement enhanced systems;

• Leverage **AI tools** to automate repetitive tasks in reporting and operations;

• Develop processes that enhance **speed, accuracy, and visibility;**

• Replace manual tasks with **scalable, automated solutions** wherever feasible;

⛳️ Requirements

• 3–5+ years of experience in **operations, supply chain, or logistics;**

• Background in the **US CPG ecosystem;**

• Familiarity with distributors like **UNFI or KeHE;**

• Strong systems-oriented mindset and experience with **ERPs, CRMs, and spreadsheets;**

• Experience utilizing **AI tools to enhance workflows;**

• Exceptional attention to detail with the capability to act swiftly;

• Ability to work **independently and demonstrate ownership;**

• Strong problem-solving abilities and a proactive approach;

🏝️ Benefits

• Work from home

• Compensation in dollars per working hour (40-hour week)

• Starting salary ranging from **$8 - $12** per hour based on your experience, with potential for raises contingent on performance

• An organization that values its employees

• Opportunities for professional development to advance your career

• Be part of a supportive team that appreciates your insights and accomplishments

• **Referral bonus:** Refer a candidate and receive a $50 bonus upon their hiring by one of our clients