Virtual Assistant, Operations, Customer Support

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee both inbound and outbound customer interactions through phone and email, ensuring timely and professional replies.

• Manage the booking and scheduling of transport services, focusing on precision and efficiency.

• Ensure meticulous data entry and maintain comprehensive records within internal systems.

• Coordinate daily logistics operations, providing timely updates and resolving any issues that arise.

• Offer administrative assistance, which includes document management and reporting tasks.

• Work collaboratively with internal teams to enhance workflows and elevate service delivery.

⛳️ Requirements

• Demonstrated experience in the logistics, transport, or supply chain sectors.

• Excellent communication skills via phone and email in a customer-facing environment.

• Familiarity with booking systems and effective schedule management.

• Exceptional attention to detail combined with strong data entry and record-keeping skills.

• Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar).

• Outstanding organizational and multitasking capabilities.

• Ability to work autonomously in a remote setting.

🏝️ Benefits

• 💰 Competitive salary based on experience

• 🌎 Fully remote role with a flexible work environment

• 🚀 Work with a growing logistics company in a high-demand industry

• 📈 Long-term career growth with operational and customer success exposure

• 🎯 Hands-on role with real impact on day-to-day business operations