Virtual Assistant – Growth

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Conduct outbound calls to potential agents, customers, and Realtors.

• Actively engage in listening to uncover needs and offer customized solutions.

• Follow up through email, text, or voice to cultivate relationships.

• Encourage customers to select higher-value services.

• Update and maintain CRM tags to accurately represent current statuses.

• Audit CRM entries to ensure data accuracy and integrity.

• Accurately document call details, feedback, and follow-up actions in the CRM.

• Organize and export files for growth representatives.

• Assist in the creation and scheduling of email campaigns.

• Monitor and report on the performance of email campaigns.

• Perform price comparison calls with competitors.

• Reach out to agents post-inspection to collect feedback.

• Foster positive relationships by addressing inquiries and escalating issues when necessary.

• Aid in managing social media platforms using tools like Canva, Hootsuite, and Facebook.

⛳️ Requirements

• Senior High School Diploma or Equivalent.

• Experience in call centers and as a Virtual Assistant is advantageous.

• Background in real estate VA or home inspection knowledge is beneficial but not essential.

• Skills in social media and telemarketing experience are a plus.

• Proficient in English with a pleasant speaking voice and minimal accent.

• Strong written and verbal communication abilities.

• Proficient in Microsoft Office and Google Workspace (Docs, Sheets, Calendar, etc.) and social media platforms.

• Detail-oriented with exceptional multitasking and prioritization capabilities.

• Strong interpersonal skills with a focus on customer satisfaction.

• Demonstrated ability to influence, persuade, and achieve desired outcomes.

🏝️ Benefits

• Permanent remote work opportunity.

• Competitive salary and comprehensive benefits package.

• Chance to work in a diverse and inclusive environment.

• Opportunities for career advancement and professional development.

• Supportive and collaborative team culture.