Virtual Assistant – General Pool

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee emails, messages, and communications with clients or internally in accordance with established guidelines.

• Organize appointments, meetings, and ensure calendars are kept accurate.

• Execute data entry tasks, update records, and manage documentation in spreadsheets, CRMs, or client systems.

• Deliver customer or client support utilizing approved scripts and escalation procedures.

• Assist with operational, sales, recruitment, scheduling, or intake processes as assigned.

• Create basic reports, summaries, or trackers as directed.

• Help with light social media, content creation, or administrative duties when clearly defined.

• Keep organized records and adhere to documentation and reporting standards.

• Maintain clear, professional, and consistent communication with clients and internal teams.

⛳️ Requirements

• Bachelor’s degree or completion of a 4-year course.

• Exceptional English communication skills, both written and verbal.

• Strong attention to detail, follow-through, and effective time management.

• Capability to work autonomously while adhering to structured processes and SOPs.

• Proficiency with Google Workspace, Microsoft Office, Slack, and similar applications.

• Availability to work an 8-hour graveyard shift aligned with U.S. business hours (PH Time).

• Reliable internet connection (minimum 100MBPS download speed; minimum 50MBPS upload speed) and dependable computer equipment (minimum Intel Core i5 or equivalent with at least 8GB of RAM), including a backup device.

• Professional demeanor, receptive to coaching, and willing to adapt roles as necessary.

🏝️ Benefits

• Competitive salary package starting in line with experience and role alignment.

• Paid training and a structured onboarding process.

• Fully remote work environment, including a company-issued laptop and noise-canceling headset (subject to role and eligibility criteria).

• HMO health coverage, contingent upon company eligibility requirements.

• Annual salary increases based on performance.

• Paid Time Off (PTO) to encourage work-life balance and well-being.

• Retention bonus for long-standing team members.

• Referral bonus program.

• Performance bonuses and incentive programs available after reaching 6 months of tenure.