Virtual Assistant – Fulfilment

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee emails and communications

• Address customer inquiries through escalation

• Prepare reports and presentations

• Maintain clear and ongoing communication with customers

• Perform general administrative tasks

• Facilitate the onboarding process for customers

⛳️ Requirements

• Please submit your resume in ENGLISH

• Native English speaker (or at least at a professional level)

• Must reside in South America

• Demonstrated experience as a Virtual Assistant or in a similar role

• Customer Service experience is essential

• Familiarity with DeFi or Crypto is a plus

• Proficiency in word-processing software and spreadsheets (e.g., Google Suite)

• Knowledge of online calendars and scheduling tools (e.g., Google Calendar)

• Exceptional communication skills via phone, email, and instant messaging

• Strong time management abilities

• Excellent organizational skills

• High school diploma; additional qualifications as an Administrator or Executive Assistant are advantageous

🏝️ Benefits

• Competitive salary package

• Full-time position

• Unlimited PTO

• Team off-sites

• Young & dynamic culture with team members from over 30 countries

• Fully remote work environment with a very supportive team. Enjoy the flexibility to work from anywhere in the world!