Virtual Assistant – CRM, Outreach, Digital Operations

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Ensure timely and accurate updates to the CRM system.

• Gather, organize, and monitor donation data from the previous year.

• Assist in generating year-end receipts for donors.

• Aid in the transition of the CRM system from Neon CRM to CiviCRM.

• Collaborate with leadership to effectively learn systems during the transition process.

• Maintain precise donor records and uphold clean data management.

• Design and modify graphics using Canva.

• Support social media management efforts.

• Assist in outreach initiatives for sponsors and partners.

• Contribute to enhancing communication and outreach strategies to foster organizational growth.

• *This position is flexible and may evolve over time. Workload can vary monthly, and expectations will be reassessed after the initial months to ensure mutual benefit.*

⛳️ Requirements

• Exceptional English comprehension, speaking, and writing skills (non-negotiable).

• Relevant experience in administrative, CRM, digital, or support functions.

• Strong attention to detail and the ability to follow instructions precisely.

• Capability to work independently without the need for constant supervision.

• Proactive attitude with a readiness to take the initiative.

• Willingness to learn, grow, and undergo training.

• A trustworthy individual who can handle responsibility and ownership.

• Must be able to provide an NBI Clearance and/or Local Police Clearance prior to onboarding (mandatory).

• Availability for video meetings with the camera on as needed.

• Medical education or degree: Not mandatory.

• Previous experience as a Virtual Assistant: Preferred but not mandatory.

• Medical license (doctor, nurse, PT, etc.): Not required.

• Technical specifications:

• Device: Reliable laptop or desktop computer.

• Internet: High-speed connection (minimum 10 Mbps).

• Audio: Noise-canceling headset.

• Video: Webcam for virtual meetings.

• Workspace: Quiet and professional environment.

🏝️ Benefits

• **Dedicated HR & Contractor Support Team:** Access to top-tier support for inquiries, guidance, contract issues, and client communications.

• **Premium VPN Access (Optional):** A secure VPN license may be available upon request to enhance privacy and security for client-related tasks.

• **Top 1% VA Performance Training:** Gain access to our exclusive training on communication, client management, productivity systems, and best practices to help you excel as a top-performing VA and boost long-term client retention.

• **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off based on the client’s needs and schedule.

• **Client-Approved Paid or Unpaid Time Off:** Time off may be authorized by your client. Paid time off is optional and only if offered by the client.

• **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.

• **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

• These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.