
VIP Travel Consultant – Evenings, Overnights
Posted 15 hours ago

Posted 15 hours ago
This is a fully remote position, open to applicants in United States.
• Provide travel advice and arrangements for corporate business clients (both individuals and groups) within the US.
• Conduct thorough analysis and research on travel options while proactively anticipating the needs of travelers to promote additional services.
• Organize and book both domestic and international business travel, catering to a range of complexities, including air, road, rail, and accommodations.
• Utilize one of our Global Distribution System's (GDS) platforms: Sabre, Apollo, or Amadeus.
• Ensure adherence to the agreed travel policies of customers, as well as compliance with service provider policies and regulatory standards.
• Employ effective telephone service techniques and respond to specific customer requests.
• Safeguard against fraudulent callers attempting to book trips outside of regular hours by adhering to our security protocols.
• Work collaboratively within your team to coach, mentor, and provide constructive feedback aimed at enhancing service levels.
• A strong passion for delivering excellence in client service, including the proactive anticipation of needs.
• Proficient expertise in GDS systems (Sabre, Apollo, Amadeus).
• A minimum of 3 years of corporate travel experience, encompassing fares, ticketing, car, hotel, air, and rail for both domestic and international travel.
• Outstanding professional communication skills, both written and verbal.
• Strong attention to detail.
• Demonstrate integrity and protect personal traveler information.
• Ability to resolve customer issues promptly and independently or in collaboration with suppliers.
• Commitment to teamwork and receptiveness to feedback.
• Health and welfare insurance plans.
• Retirement programs.
• Parental leave.
• Adoption assistance.
• Wellbeing resources.
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