VIP Travel Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver exceptional service to key client travelers.

• Efficiently manage incoming requests through phone, email, and other communication channels.

• Act as the main point of contact for executive-level travelers.

• Provide proactive travel consultation and promote related products.

• Utilize BCD Travel tools and systems to fulfill requests.

• Search for and confirm travel reservations.

• Understand and interpret client travel policies while offering consistent customer support.

• Address requests involving DOT, TSA, passport, visa, and various travel regulations.

• Apply rules from travel suppliers.

• Continuously maintain, communicate, and enhance knowledge of the travel industries supported.

⛳️ Requirements

• Prior experience in VIP travel.

• Familiarity with the travel industry, including its policies, procedures, and processes.

• Proficient in GDS Sabre.

• Excellent verbal and written communication skills in English.

• Willingness to work evenings, weekends, and some holidays.

• Flexibility in scheduling is essential.

• Competence in using BCD Travel tools and systems.

• Understanding of travel supplier rules and regulations, including those from DOT, TSA, passports, and visas.

🏝️ Benefits

• Flexible working hours with options for remote work.

• Opportunities for skill development and career advancement.

• Generous vacation allowances.

• Comprehensive compensation package that includes tools for mental, physical, and financial wellbeing.

• Perks and discounts for travel industry professionals.

• An inclusive workplace culture that celebrates diversity.

• Potential for up to 20% shift differential depending on assigned shift.