Vietnamese Bilingual CMA

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assist in engaging with clients to collect initial case information, keep them informed on case progress, and respond to inquiries.

• Help organize and maintain pre-litigation case files, ensuring they are accurate and complete.

• Support the preparation of essential documents for case evaluations, including summaries, timelines, and communications with clients.

• Aid in coordinating the collection of medical records and bills pertinent to pre-litigation cases.

• Assist in managing tasks related to the pre-litigation process, ensuring deadlines are adhered to.

• Maintain a client-centric approach, advocating for client needs and ensuring a positive experience for clients.

• Provide general administrative support, which includes data entry and electronic filing.

• Help manage calendars and schedule appointments for case managers.

⛳️ Requirements

• Proficiency in both spoken and written English and Vietnamese is a must.

• Experience in working with Chinese-speaking clients, demonstrating effective communication skills in both languages.

• Ability to read, write, and speak Chinese and English proficiently to facilitate client interactions, documentation, and case file management.

• Prior experience in an administrative or support capacity, ideally within a legal or client-oriented environment.

• Strong organizational and communication abilities.

• Detail-oriented with the capability to manage several tasks simultaneously.

• Proficient in Microsoft Office and possess basic computer skills.

🏝️ Benefits

• Health, Dental, Vision & Life Insurance.

• 401k benefits that feature a company match and are available for immediate enrollment.

• Paid Time Off.

• Paid holidays.

• Complimentary gym membership.