Bilingual Data Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Overseeing interfaces and managing eligibility files for the group insurance sector.

• Conducting daily operations related to data loading and validation tasks.

• Collaborating closely with a variety of internal and external partners.

• Utilizing a process improvement mindset and encouraging automation in tool creation.

• Independently handling and executing various administrative responsibilities.

• Validating updates and ensuring the smooth operation of systems (including reporting, data management, and evaluations).

• Modifying data in internal databases, which includes peer evaluations.

• Recording and revising administrative procedures and client specifications.

• Proposing enhancements to processes and aiding in the automation of workflows.

• Serving as the initial point of contact for clients by offering professional service and clear communication.

• Addressing client inquiries, following up as necessary, and adhering to set timelines.

• Recognizing areas for improvement in quality and efficiency.

• Developing client-centric, tested, and validated solutions.

• Advocating for a continuous improvement culture.

⛳️ Requirements

• A college diploma, university degree, or equivalent experience in requirements analysis.

• At least 2 years of pertinent experience.

• Strong understanding of group insurance plan administration and the capacity to learn new systems.

• Proficient knowledge of Excel and Office Suite with the ability to manage and organize data effectively.

• Familiarity with VBA/SQL interfaces and languages is considered an asset.

• Exceptional capability to compile, analyze, and assess data of medium to high complexity.

• Ability to build and sustain professional relationships.

• Outstanding customer service skills.

• Competence in organizing work and information systematically to carry out critical tasks within deadlines.

• Fully bilingual in French and English.

🏝️ Benefits

• Permanent full-time position with significant career advancement opportunities.

• Options for hybrid or remote work arrangements.

• Flexible working environment that promotes work-life balance.

• Comprehensive health, dental, and vision benefits fully covered by the employer (effective Day 1).

• 100% employer-matched Defined Contribution Pension Plan.

• Annual performance-based incentive bonus.

• An additional week of vacation in your first year, plus an optional Vacation Purchase Program.

• Support for professional growth, training, and certifications.

• Wellness initiatives, health resources, and fitness discounts.