Vice President of Operations, Risk Management

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Deliver strategic and operational leadership for Oxfam America’s Operations and Risk Management division, encompassing Finance, Technology and Information Management, as well as People, Culture and Human Resources.

• Collaborate with Oxfam America’s Senior Leadership Team, operational leaders, Oxfam International and affiliate teams, the Board, external advisors, auditors, vendors, and consultants.

• Establish operating rhythms, decision-making rights, service expectations, controls, and cross-functional processes.

• Propel process simplification, automation, shared services, strategic outsourcing, and the use of data and technology.

• Ensure business continuity and operational resilience.

• Supervise employee lifecycle practices, which include recruitment, onboarding, performance management, employee relations, professional development, retention, promotion, and offboarding.

• Modernize people policies, systems, and processes.

• Collaborate on organizational health, leadership effectiveness, talent mapping, succession planning, and workplace culture.

• Oversee technology strategy, infrastructure, service delivery, data governance, cybersecurity, digital risk, vendors, and outsourcing.

• Promote the modernization and integration of operational platforms and business systems.

• Provide executive oversight of Finance and financial systems, including stewardship, planning, controls, reporting, and decision-making.

• Enhance grants management, payroll, procurement, contracting, vendor, and shared-service processes.

• Lead the operational risk management framework and ensure compliance and controls.

• Collaborate with executive leadership, the Board, Audit Committee, external advisors, and internal leaders on risk reporting and governance.

• Oversee facilities and workplace operations for Oxfam America’s hybrid operating model.

• Develop shared administrative services and manage outsourced vendors.

• Partner with executive leadership on enterprise-wide priorities, planning, and execution.

• Report to and provide recommendations for executive and Board leadership.

• Cultivate leadership capacity, accountability, collaboration, and performance across the division.

• Represent Oxfam America within Oxfam International, affiliate counterparts, and external partners.

⛳️ Requirements

• 10–15+ years of progressively senior leadership experience with substantial responsibility for complex organizational operations and enterprise-wide systems.

• Proven executive leadership across Human Resources, Finance, Technology, Facilities, and Risk Management.

• A history of operating-model redesign, process improvement, systems modernization, automation, outsourcing or vendor strategy, and organizational change.

• Extensive experience with enterprise risk management, compliance, internal controls, cybersecurity and digital risk, business continuity, and governance.

• Financial fluency, including budgeting, forecasting, financial controls, reporting, audits, grants or restricted funding, and enterprise financial systems.

• Experience in managing senior leaders and multidisciplinary teams while establishing accountability and service standards.

• Experience collaborating with Presidents/CEOs, executive teams, and Boards.

• Capability to work independently, lead through ambiguity, manage competing priorities, and blend strategic thinking with operational depth.

• Exceptional interpersonal, written, verbal, presentation, and facilitation skills.

• Values-driven leadership with experience overseeing people, finance, technology, and risk functions.

• Experience in employee relations, talent management, organizational development, labor relations, HR systems, or people operations.

• Experience in an international NGO, federated or confederated organization, or an entity operating across multiple legal, financial, and regulatory contexts preferred.

• Familiarity with enterprise resource planning transformation, cloud migration, cybersecurity and data governance, AI-enabled process improvement, and technology outsourcing is preferred.

• Experience with grants management, sanctions/OFAC or anti-terrorism financing controls, safeguarding, or comparable risk frameworks is preferred.

• Satisfactory references and appropriate pre-employment checks are required.

• Must adhere to Oxfam America’s safeguarding standards and conduct requirements.

🏝️ Benefits

• Remote work allowed.

• Equal opportunity employer.

• Reasonable accommodations for applicants with disabilities.

• Safeguarding-focused, safe, respectful, and inclusive workplace.

• Pre-employment safeguarding checks and references.

• Support for a hybrid operating model.

• Opportunities for professional development.

• Support for talent mapping and succession planning.