Vice President of Operations, Risk Management

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Provide strategic and operational direction for Oxfam America’s Operations and Risk Management division, which encompasses Finance, Technology and Information Management, and People, Culture and Human Resources.

• Ensure that operational systems, infrastructure, personnel processes, financial stewardship, risk management, compliance, grants management, and shared services are synchronized and aligned with the organization's goals.

• Represent Oxfam America in interactions with operational leaders throughout the Oxfam confederation.

• Establish operating rhythms, decision-making rights, service expectations, controls, and interdepartmental processes.

• Champion process simplification, automation, shared services, strategic outsourcing, and data- and technology-driven continuous improvement.

• Guarantee business continuity and operational resilience.

• Supervise employee lifecycle practices, human resource policies, systems, organizational health, leadership effectiveness, talent mapping, succession planning, workplace culture, and labor-management relations.

• Provide executive oversight of technology strategy, infrastructure, service delivery, data governance, cybersecurity, digital risk, vendors, and outsourcing.

• Oversee Finance and financial systems, including stewardship, planning, controls, reporting, grants management, payroll, procurement, contracting, and vendor management.

• Lead the operational risk management framework and oversee compliance, sanctions, anti-terrorism financing requirements, cybersecurity, insurance, legal risk, and internal controls.

• Enhance grants management, facilities, workplace operations, shared administrative services, vendor performance, and contract management.

• Collaborate with executive leadership and the Board on enterprise-wide priorities, planning, execution, reporting, and recommendations.

• Cultivate leadership capacity, accountability, collaboration, and performance within the Operations and Risk Management division.

⛳️ Requirements

• 10–15+ years of progressively senior leadership experience with substantial responsibility for complex organizational operations and enterprise-wide systems.

• Proven executive leadership in Human Resources, Finance, Technology, Facilities, and Risk Management.

• Experience in leading operating-model redesign, process improvement, systems modernization, automation, outsourcing or vendor strategies, and organizational change.

• Extensive experience with enterprise risk management, compliance, internal controls, cybersecurity and digital risk, business continuity, and governance.

• Financial fluency in budgeting, forecasting, financial controls, reporting, audits, grants or restricted funding, and enterprise financial systems.

• Experience in managing senior leaders and multidisciplinary teams while establishing accountability and service standards.

• Experience collaborating with Presidents/CEOs, executive teams, and Boards.

• Ability to operate autonomously, lead through uncertainty, manage competing priorities, and blend strategic thinking with operational insight.

• Exceptional interpersonal, written, verbal, presentation, and facilitation skills.

• Values-driven leadership with substantial experience overseeing people, finance, technology, and risk functions.

• Experience in employee relations, talent management, organizational development, labor relations, HR systems, or people operations.

• Preferred: experience in an international NGO, federated or confederated organization, or an organization operating across diverse legal, financial, and regulatory landscapes.

• Preferred: experience with ERP transformation, cloud migration, cybersecurity and data governance, AI-enabled process enhancement, and technology outsourcing.

• Preferred: experience with grants management, sanctions/OFAC or anti-terrorism financing controls, safeguarding, or similar risk frameworks.

• Satisfactory references and appropriate pre-employment checks are required.

• Must adhere to Oxfam America’s safeguarding standards and conduct requirements.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations for applicants with disabilities.

• Commitments to safeguarding and an inclusive workplace.

• Pre-employment checks and safeguarding processes.

• Potential opportunities for professional development, leadership learning, and succession planning through organizational practices.