Vice President of Implementation

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Take charge of the enterprise software implementation delivery strategy for Sage, Acumatica, and upcoming enterprise software solutions.

• Define and continuously refine the AMS implementation operating models, methodologies, and standards.

• Uphold a high standard for the quality and consistency of implementations, encompassing scoping, configuration, data migration, integrations, training, and transition to post-go-live support.

• Serve as the executive escalation point for intricate or high-risk client engagements.

• Ensure that implementations produce measurable business value and correspond with client success outcomes.

• Take ownership of the key performance indicators (KPIs) for our implementations, including utilization, margin, delivery timelines, client review metrics, and more.

• Collaborate closely with Sales, Marketing, Client Success Management, Finance and Operations, and other AMS department leaders.

• Lead, mentor, and develop a team of Implementation Managers, empowering them to effectively steer project teams and client engagements.

• Propel the continuous optimization of AMS implementation processes, tools, and technology stack.

⛳️ Requirements

• Over 10 years of experience in leading enterprise software implementations, preferably within a consulting, managed services, or Value-Added Reseller (VAR) setting.

• Proven leadership experience managing multi-team delivery organizations (Directors, Managers, or equivalent).

• Solid background in ERP implementations; experience with Sage and/or Acumatica is preferred.

• Demonstrated success in managing utilization, margins, and operational performance within a professional services model.

• Capability to operate credibly at both executive and detailed delivery levels.

• Exceptional skills in communication, stakeholder management, and problem-solving.

• Ability to function efficiently in a remote work environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to promote work-life balance.