Vice President – National Account Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish impactful partnerships with oncology alliances, national health plans, federal systems, and other vital accounts as instructed.

• Cultivate and oversee enterprise relationships characterized by national scope and significant organizational complexity.

• Formulate and implement multi-year strategic account plans for each designated national account, incorporating clear objectives, milestones, volume targets, and growth expectations.

• Identify the complete decision-making landscape within each account, recognizing clinical, administrative, and executive stakeholders and their influence on access and adoption decisions.

• Conduct structured business reviews in line with established account milestones; modify strategy in response to account dynamics, competitive changes, and organizational shifts.

• Prioritize account activities utilizing data, organizational impact, and field team volume opportunities to optimize business outcomes.

• Lead contract negotiations, enterprise agreements, and partnership frameworks in collaboration with Market Access, Legal, and senior commercial leadership.

• Propel partnership progress through successful execution of enterprise agreements, contract renewals, workflow integrations, and other strategic milestones.

• Convert national account activities into actionable pull-through opportunities for Area Vice Presidents, Regional Business Directors, Oncology Account Executives, and Strategic Accounts teams.

• Work closely with field leadership and commercial teams to facilitate account execution, provider growth, and attainment of volume objectives.

• Maintain a regular, documented communication schedule with Area Vice Presidents, Regional Business Directors, Oncology Account Executives, and other stakeholders concerning national account activities, opportunities, and strategic initiatives.

• Provide timely, structured updates on account status, initiative milestones, and field-relevant opportunities on a consistent and predictable basis.

• Ensure proactive, transparent two-way communication with the Head of National Accounts and senior commercial leadership regarding account progress, risks, resource needs, and business opportunities.

• Produce high-quality written communications, including strategic account plans, executive summaries, quarterly business reviews, and business proposals.

• Present quarterly business reviews and other strategic presentations to both internal and external stakeholders, including executive audiences.

• Deliver clear, compelling presentations and educational programs; tailor messaging to meet the priorities, objectives, and language of diverse audiences.

• Facilitate executive-level meetings, key opinion leader introductions, and strategic educational engagements to further account objectives and enhance enterprise relationships.

• Monitor and report progress against account metrics, initiative milestones, volume goals, and partnership objectives without prompting; suggest and implement necessary adjustments.

• Exhibit accountability for achieving designated volume, growth, and performance objectives in line with company expectations.

• Generate territory-level pull-through actions from national initiatives and ensure that outcomes are tracked, measured, and reported quarterly.

• Observe oncology market dynamics, clinical genomics advancements, health plan priorities, reimbursement trends, and competitive activities; convert insights into actionable strategies for field teams and leadership.

• Utilize strong business acumen to identify trends, evaluate organizational impact, and suggest actions that drive account growth and enterprise value.

• Leverage working knowledge of Caris's product portfolio—including MI Profile, MI Cancer Seek (ChromoSeq, MCED), and Caris Assure—to create credible, evidence-based value propositions with enterprise partners.

• Maintain a robust understanding of the reimbursement landscape, including MolDX, LCDs, PAMA, CMS policies, and related market access considerations, effectively integrating this knowledge into partner adoption and enterprise contracting strategies.

• Exhibit excellence in enterprise account strategy, relationship management, communication, influence, collaboration, accountability, and ongoing professional development.

⛳️ Requirements

• Bachelor's degree in Life Sciences, Business, or a related area.

• At least 5 years of experience in oncology, diagnostics, or life sciences, with a proven track record in national, strategic, or enterprise account management.

• Demonstrated ability to build and maintain C-suite and senior clinical relationships within complex health systems, payer organizations, or oncology networks.

• Experience in negotiating and executing enterprise agreements, contracts, or clinical access frameworks.

• Strong skills in cross-functional collaboration with the ability to align stakeholders across field sales, medical affairs, marketing, and market access.

• Exceptional communication abilities: executive-level presentations, written proposals, and strategic summaries.

• Self-motivated, accountable, and capable of managing multiple complex accounts with minimal supervision.

• Proven ability to influence outcomes without formal authority through credibility, expertise, and relationships.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities