UX/UI Designer – Identity & Authentication

This is a fully remote position, open to applicants in Costa Rica, +4 more countries.

📋 Description

• Take ownership of the entire product design process for account management and security functionalities across both web and mobile web platforms.

• Review current account entry points and outline user flows through routing logic, sign-up/sign-in processes, and account settings.

• Detect and rectify UX inconsistencies across various flow systems.

• Create branching user flows to accommodate diverse account scenarios.

• Address error states, recovery processes, empty states, loading states, and edge cases.

• Generate production-ready documentation for engineering handoff, which includes design redlines, state specifications, and interaction guidelines.

• Engage directly with engineers during technical scoping and refinement sessions.

• Utilize and responsibly expand enterprise-level Figma design systems.

• Conduct basic usability validation.

• Write interface copy that adheres to content standards.

• Ensure design quality assurance throughout the implementation and launch phases.

• Collaborate with senior designers, Product Managers, Software Engineers, and distributed teams across LATAM and North America.

⛳️ Requirements

• A mandatory portfolio showcasing shipped, engineering-implemented product software, intricate multi-path flows, and strong visual/interaction design skills.

• 3–5 years of focused UX/UI product design experience delivering production software in close collaboration with Product Managers and Software Engineers.

• Proficiency in Figma.

• Skills in interactive prototyping.

• Extensive experience working within a well-established enterprise-scale design system.

• Capability to discuss authentication mechanics, session states, routing logic, and system dependencies directly with engineers.

• Demonstrated expertise in systems thinking, error/recovery states, accessible UI design, and detailed engineering handoff specifications.

• Familiarity with Jira, Confluence, or Slack.

• Specialized experience in designing authentication, identity verification, account security, sign-in/sign-up, or trust-related user flows.

• Experience utilizing product metrics, A/B testing, and basic usability testing.

• Background in designing for international audiences or compliance with regulated industry standards.

• Experience using AI tools for design exploration, prototyping, user research synthesis, or specification documentation.

• Proven ability to quickly adapt to complex product domains and work independently.

• Willingness to have a flexible schedule to overlap with North American business hours.

• All interviews, documentation, and daily communication will be conducted in English.

🏝️ Benefits

• Remote-first work environment.

• Flexible schedule to overlap with North American business hours.

• Full-time, permanent employment.