UX/UI Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the comprehensive design process for Riverside's Reach platform and the upcoming generation of portfolio assessments, such as CogAT and Iowa Assessments.

• Establish the UX framework, interaction patterns, and design system for a new 0-to-1 product.

• Define user personas, journey maps, information architecture, and navigation models.

• Conduct user research and discovery sessions with students, educators, administrators, and internal stakeholders.

• Convert research insights into user flows, task flows, and interaction models.

• Create wireframes and interactive prototypes for testing with users and stakeholders.

• Transform assessment data into actionable score reports, dashboards, and configuration screens.

• Design onboarding experiences and in-product guidance for educators and administrators.

• Establish and monitor UX success metrics, such as task completion rates and usability scores.

• Develop and maintain a scalable design system and component library.

• Oversee high-fidelity visual design across the entire product.

• Create accessible, responsive interfaces in compliance with WCAG standards.

• Design print and PDF layouts for reports and assessment materials.

• Collaborate with Engineering on design specifications, developer handoff, and design quality assurance.

• Report to the Product Director while working closely with Engineering, Product Management, Psychometrics, and Content teams.

• Support, iterate, and enhance the Reach design system and UX post-launch as new assessments and features are introduced.

⛳️ Requirements

• 4-7 years of experience in product, UX, or UI design, demonstrating substantial expertise in both user experience and visual/interaction design.

• Proven track record as a founding or lead designer on a 0-to-1 or greenfield project, establishing UX frameworks, interaction patterns, and design systems from the ground up.

• Strong foundation in UX research methodologies, including interviews, usability testing, and surveys.

• Ability to convert research findings into personas, journey maps, and actionable specifications.

• Experience in building and maintaining a design system or component library from scratch.

• Proficiency in Figma or similar tools for creating flows, wireframes, and interactive prototypes.

• Experience designing for multi-role, multi-stakeholder platforms and complex, data-heavy interfaces.

• Working knowledge of WCAG accessibility standards and principles of responsive design.

• Comfort in navigating a high degree of ambiguity and a limited existing structure.

• Preferred: experience in K-12 education, assessments, or clinical/behavioral health products.

• Preferred: familiarity with AI-assisted design or product workflows.

• Preferred: knowledge of HTML/CSS or React/Next.js.

• Preferred: experience mentoring designers or establishing design standards across multiple product teams.

• Remote work option; occasional travel for off-site team meetings or conferences may be required.

• May necessitate sitting or standing for extended periods.

🏝️ Benefits

• Medical, Dental, and Vision plans.

• Company-paid basic life and AD&D insurance.

• Company-paid long-term disability.

• Paid Parental Leave.

• Supplemental life insurance options available.

• Company-paid Employee Assistance Program (EAP).

• Retirement plan with discretionary company matching.

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.

• Premium subscription to Calm for employees and their dependents.

• 33 days of company-paid time off (PTO, holidays, Summer Fridays, and wellness days).

• Weekly Focus Wednesdays.

• Flexible work arrangements.

• Tuition Reimbursement Program.

• Comprehensive company orientation and 30, 60, 90-day onboarding.

• Occasional travel for off-site team meetings or conferences.