UX/UI Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the execution of UX/UI for a designated product portfolio.

• Collaborate with Product Managers, UI Designers, Subject Matter Experts, and stakeholders.

• Design user interfaces and high-fidelity prototypes based on Human-Centered Design principles.

• Create task-oriented User Acceptance Testing (UAT) scenarios and establish success criteria that align with user workflows and release goals.

• Support and facilitate UAT sessions, which includes preparation, facilitation, observation, synthesis of findings, and providing recommendations.

• Conduct or assist in usability sessions, feedback reviews, and validation processes.

• Advocate for iterative improvements driven by user feedback, UAT results, Human-Centered Design insights, and stakeholder input.

• Identify and escalate usability risks, insights, and opportunities to Product Managers and the UX Lead.

• Engage in accessibility and usability forums.

• Contribute to product recommendations aimed at enhancing user adoption, workflow efficiency, and overall experience quality.

⛳️ Requirements

• Bachelor’s degree in a relevant field or equivalent hands-on experience.

• 3–6 years of applicable experience in UX, UI, usability, product design, or related areas.

• Proven experience in facilitating usability evaluations, task-based testing, or user-centered product validation.

• Experience working collaboratively with product managers, designers, and developers.

• Proficiency in creating UI designs and high-fidelity, interactive prototypes using tools such as Figma or Adobe XD.

• Knowledge and practical application of Human-Centered Design (HCD) principles based on user research.

• Excellent written, analytical, facilitation, and communication skills.

• Capability to obtain and maintain a Suitability/Public Trust clearance.

• Preferred: experience in supporting healthcare, telehealth, or digital products for government.

• Preferred: familiarity with accessibility principles and inclusive design methodologies.

• Preferred: experience working in Agile product teams.

• Preferred: experience supporting the Department of Veterans Affairs or knowledge of VA systems.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and career growth.

• Flexible work arrangements to promote work-life balance.

• Competitive compensation and performance-based incentives.