UX Researcher – Mixed Methods

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Perform UX research, focusing mainly on usability and quality-validation testing.

• Sustain the social and technical frameworks that facilitate scalable and repeatable research.

• Oversee the entire study lifecycle, from participant recruitment and project scoping to analysis, result communication, and collaboration on new opportunities.

• Assess released features and confirm design assumptions.

• Progress towards leading research initiatives in one or more product domains.

• Guide designers and product managers in study design and results interpretation.

• Create reusable enablement materials, templates, reference guides, research methodologies, and workflows.

• Manage and enhance the research library, which includes documentation, tags, project organization, and accessibility.

• Supervise the research toolset, templates, guides, and resources.

• Review ongoing feedback and ensure that issues and friction points are documented by relevant EPD pods.

• Oversee the participant panel, including invitations, project cleanup, study compensation, receipts, and budget management.

• Coordinate vendor renewals and procurement processes with legal, finance, and the senior researcher.

• Report to the design manager and work collaboratively with the UX researcher, product designers, product managers, and engineers.

⛳️ Requirements

• Minimum of 5 years of experience in UX research or a related applied research field.

• Strong skills in usability testing across both qualitative and experimental methodologies.

• Proficiency in designing surveys.

• Capability to learn and implement high-precision quantitative methods as necessary.

• Solid foundation in conducting structured and semi-structured qualitative interviews.

• Fluency in mixed methods, including both qualitative and quantitative techniques.

• Excellent communication skills, with the ability to present findings to diverse audiences and advocate for insights across functions.

• Experience in independently managing research logistics, such as recruiting, scheduling, compensation, and study operations.

• Familiarity with developer tooling, enterprise, security, or networking environments.

🏝️ Benefits

• An inclusive and flexible workplace where you can express your authentic self.

• A competitive total compensation package that includes a base salary and an equity incentive plan.

• Comprehensive group benefits with no waiting period, offering health, vision, and dental coverage for you and your family.

• A remote-first work setting.

• Opportunities for virtual and in-person social gatherings.

• Corporate co-working program.

• Employer-funded retirement contributions that match employee contributions dollar-for-dollar, up to 0.75% of eligible annual compensation.

• Annual company retreats and team off-site events.

• $1500 USD annually allocated for professional development.

• Access to mentorship, coaching, and opportunities for internal promotions.

• A flexible paid time off program.

• Company-provided laptop (Mac or PC).

• Monthly reimbursement for home internet expenses.

• $500 USD allowance for customizing your home office workstation.

• Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents.