UX Researcher – Fixed-term Contract

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Oversee a varied research program aimed at comprehending customer preferences.

• Collaborate closely with product and design teams to develop research plans that address critical questions and deliver actionable insights.

• Determine the most effective methods for user research based on stakeholder inquiries, objectives, and timelines.

• Work alongside quantitative researchers, product analysts, and UAT engineers to guarantee that each research initiative is backed by precise, relevant, and comprehensive data.

• Engage cross-functionally with design, product management, engineering, e-commerce, and marketing to share results and recommendations.

⛳️ Requirements

• Bachelor’s or Master’s degree in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, Marketing, or a related discipline.

• At least 3 years of professional experience specifically in a User Experience Researcher role.

• Proficiency in both qualitative and quantitative UX Research methods (user interviews, usability tests, surveys, lab studies, diary studies, desirability studies, etc.).

• Experience in conducting the full cycle of research (study design, user research recruitment, moderation, analysis, and reporting).

• Excellent written and verbal communication skills across all organizational levels.

• Strong organizational skills, attention to detail, and the capability to manage and prioritize multiple tasks simultaneously.

• Minimum Upper-Intermediate level of spoken and written English.

• Preferred: Experience in quantitative data analysis and statistics, PhD in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, or a related field, portfolio showcasing previous deliverables (e.g., study plans, reports), experience with survey tools (e.g., Qualtrics, Survey Monkey), and experience with remote user testing tools (e.g., usertesting.com, Dscout, Maze, User Zoom).

🏝️ Benefits

• An environment that promotes equal opportunities, transparent and value-driven corporate culture, and a personalized approach to each team member.

• Competitive salary and benefits package. Annual performance evaluations.

• Potential to earn a Performance Bonus for individual accomplishments and a Loyalty Bonus to acknowledge your commitment to the organization.

• Gig-contract arrangement.

• 21 paid vacation days annually, along with paid public holidays in accordance with Ukrainian legislation.

• Opportunities for development through corporate courses, knowledge hubs, free English classes, and educational leaves.

• Medical insurance starting from day one. Sick leave and medical leave options are available.

• Remote work is available, restricted to Ukraine only.

• Complimentary meals, fruits, and snacks when working in the office.