UX Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Create digital products and applications across various platforms.

• Lead large-scale initiatives within the company.

• Foster relationships with Development and Product teams.

• Conduct market analysis, establish high-level requirements, and develop a user-centric design language.

• Convert complex business and technical requirements into workflows, detailed mockups, and documentation for web, iOS, and Android applications.

• Leverage AI to expedite the creation of workflows and prototypes, refining flows, states, and edge cases.

• Construct high-fidelity interactive prototypes and showcase them to senior leadership.

• Map comprehensive user journeys and workflows for payment products, encompassing checkout, wallets, disputes, onboarding, and money movement.

• Collaborate with Product Owners to clarify, simplify, and prioritize feature requirements.

• Perform user research and competitive analysis; create personas and workflows based on customer behavior.

• Design with compliance and risk factors in mind, working alongside Legal, Risk, and Compliance teams.

• Create AI-enabled experiences, which include conversational and agentic interfaces, explainability, user control, and error recovery.

• Advance and refine the design language and system across products.

• Act as the main design liaison for Engineering leads and developers.

• Address usability inquiries and ensure design and UX quality during QA.

• Write or contribute to UX copy and user-centric messaging.

• Utilize AI tools for research synthesis, ideation, and prototyping, sharing effective practices with the team.

⛳️ Requirements

• Bachelor’s degree in Human-Computer Interaction (HCI), Cognitive Science, Psychology, Communications, Marketing, Graphic Design, Computer Science, or a related field, or a Master's degree.

• At least 5 years of experience in a UX Designer position, or a Software Engineer role with a strong emphasis on design responsibilities.

• A portfolio showcasing complete web and mobile products, featuring interactive prototypes and workflows, designed from concept to development completion.

• Capability to simplify complex requirements into clear, well-structured workflows and fully developed interactive prototypes.

• Experience in leading large-scale projects.

• Exceptional verbal and written communication skills.

• Background in instructing and providing feedback to UI designers.

• Proven experience collaborating with developers, designers, and product managers both independently and within teams.

• Familiarity with responsive web design and design conventions for iOS and Android.

• Knowledge of Scrum and Agile methodologies.

• Expert understanding of digital design principles and awareness of current web, mobile, and AI-enabled design trends.

• Working knowledge of designing AI-powered features, including transparency, trust, and user control, or a strong perspective on how to achieve these.

• Proficiency in Figma, Adobe Photoshop, and Adobe Illustrator.

• Strong skills in innovation, creativity, design, and analysis.

• Willingness to travel up to 10% of the time.

• No specific license or certification requirements.

🏝️ Benefits

• Full-time employment.

• Remote work arrangement.

• Equal employment opportunity protections.