Usability Engineer – User Science

This is a fully remote position, open to applicants in Europe.

📋 Description

• Gather and analyze user data from A/B testing, usability research, and various other methodologies.

• Generate user insights and impactful findings through rigorous data analysis.

• Create lightweight prototypes, data visualization dashboards, and automation scripts.

• Customize research presentations to meet the needs of stakeholders within a highly technical setting.

• Collaborate with process, product, and engineering teams to incorporate user research into decision-making processes.

• Enhance the research operations infrastructure and ensure methodologies are accessible, actionable, and repeatable.

• Contribute to User Science by providing user-centered training, developing resources, and engaging in outreach efforts.

⛳️ Requirements

• Outstanding academic performance from both high school and university.

• Bachelor’s or Master’s degree in a relevant field such as Design, Engineering, Data Science, or a compelling narrative about your alternative path.

• Expertise in both qualitative and quantitative user research methods, including user interviews, usability testing, A/B testing, surveys, and data analysis.

• Enthusiasm for innovating, exploring, and creating solutions through technical prototyping, scripting, or research tools.

• Quick aptitude for grasping technical concepts and engaging with engineering and process optimization teams.

• Commitment to building research operations, standardizing best practices, and developing frameworks for knowledge-sharing.

• Exceptional verbal and written communication skills.

• Strong portfolio demonstrating user research, design, or engineering projects.

• Familiarity with Linux.

• Conceptual understanding of container technologies such as LXD, Docker, or Kubernetes; OpenStack deployment or operations; or public/private cloud management.

• Experience with or interest in data analysis frameworks such as Python, R, MATLAB, or similar tools.

• Proven experience contributing to Open Source projects or communities.

• Strong appreciation for aesthetics, visualization, or design.

🏝️ Benefits

• Fully remote working environment - we’ve been working remotely since 2004!

• Personal learning and development budget of $2,000 per year.

• Annual compensation review.

• Recognition rewards.

• Annual holiday leave.

• Parental Leave.

• Employee Assistance Programme.

• Opportunity to travel to new locations to meet colleagues at ‘sprints’.

• Priority Pass for travel and travel upgrades for long-haul company events.

• Annual bonuses and sales incentives may apply to certain roles.