Unmanned Surface Vessel (USV) Field Service Representative

This is a fully remote position, open to applicants in California.

📋 Description

• Executing deployments lasting up to two consecutive months at Navy bases and various locations globally.

• Collaborating with Navy, Coast Guard, and other personnel to relay critical information to the San Diego team.

• Launching and recovering Unmanned Surface Vehicles (USVs).

• Remotely overseeing and controlling USVs via computer or mobile device during missions.

• Communicating bugs and feature requests to the San Diego development team to enhance operational efficiency.

• Utilizing electronic devices and maps for mission planning, while considering weather and other factors.

• Traveling frequently to San Diego to familiarize with new vehicle features and maintenance/operations protocols.

• Meeting contracting obligations, including daily status updates through Slack, email, or Signal.

• Participating in occasional nighttime operations.

⛳️ Requirements

• Responsible and possesses a good sense of humor.

• Comfortable working in high-pressure environments, teaching others, and responding quickly and decisively to new information.

• An effective communicator, both written and verbal, across various settings.

• Capable of working collaboratively, following directions, or operating independently as circumstances require.

• Enthusiastic about traveling to new regions of the world for extended durations.

• A quick learner who is also a patient troubleshooter.

• Proficient with laptops, tablets, phones, and other technology.

• Skilled in time management, yet willing to work long hours and stay until tasks are completed.

• Competent in using hand tools and basic mechanical tools such as wrenches and screwdrivers.

• Safety-conscious and aware.

• Resourceful, confident, and capable of problem-solving effectively, even when initial plans fail.

• Prepared for physically demanding tasks and capable of handling heavy equipment in various weather conditions.

• Holds a valid driver's license with no restrictions and is comfortable driving in unfamiliar areas.

• Eligible to obtain a security clearance.

• Experience on the ocean or around boats is a strong advantage.

• Familiarity driving small boats.

• Experience operating autonomous boats.

• Previous military service is a plus.

• Background in working with children or teaching is beneficial.

• Proficient with RC vehicles and/or video games.

• Knowledge of basic networking, electronics, or software troubleshooting.

• Experience operating a forklift.

• Proficiency in Microsoft Word, Excel, and/or PowerPoint.

🏝️ Benefits

• Competitive insurance options, including a Gold HMO plan with 99% employer coverage or other choices.

• 401k matching up to 4% of salary.

• Four complimentary lunches each week.

• An employee activity fund.

• A pet-friendly workplace.

• Unlimited/Flexible Paid Time Off (PTO).