Underwriting Technical Manager – Workers' Compensation

This is a fully remote position, open to applicants in Illinois, +6 more states.

📋 Description

• Oversee MEM’s Underwriting Quality Assurance program, evaluating outcomes to pinpoint trends, risks, and training requirements.

• Create and uphold QA methodologies, standards, and reporting that are in line with underwriting guidelines and compliance mandates.

• Offer guidance and direction regarding quality trends and corrective measures to enhance consistency and performance.

• Spearhead the development and delivery of underwriting training; act as a technical expert and resource on intricate issues.

• Maintain underwriting guidelines, manuals, procedures, and authority statements.

• Lead the Underwriting System Support Staff, ensuring smooth daily operations.

• Collaborate with IT to assess, strategize, and implement system upgrades and issue resolutions that enhance efficiency and eliminate redundant tasks.

• Lead or assist in cross-functional projects that promote process and technological advancements.

• Recognize emerging system or operational challenges and work with business partners to devise effective solutions.

• Serve as a senior technical underwriting authority, assessing and approving complex or high-value accounts within designated authority.

• Administer and supervise NCCI and proprietary rules, rates, and forms for Workers Compensation.

• Compose proprietary endorsements and coverage language; manage manuals, policy forms, and statistical coding.

• Evaluate exposures, inspection reports, financials, and risk characteristics to determine coverage and pricing.

• Analyze premium, loss, and performance trends to support profitable growth and engage in rate review assessments.

• Monitor, assess, and convey the effects of legislative or regulatory changes on underwriting practices.

• Collaborate with Legal and Compliance to ensure adherence to regulations and prompt implementation of new requirements.

• Act as the primary underwriting contact for fronted policies, coordinating annual file reviews, meetings, and follow-up activities.

• Track the placement of facultative reinsurance and assist with associated reviews and documentation.

• Initiate efforts to streamline workflows, lessen administrative burdens, and enhance underwriting agility.

• Provide coaching and mentorship to underwriters and leaders on intricate accounts and technical subjects.

• Identify opportunities for development to enhance technical expertise across the underwriting department.

• Develop communication strategies that effectively relay updates, changes, and outcomes to stakeholders.

• Cultivate an innovative, inclusive culture that values diversity, collaboration, and ongoing improvement.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Insurance, Finance, or a related field, or an equivalent combination of education and experience.

• CPCU designation preferred.

• 7+ years of Commercial Lines underwriting experience, including workers’ compensation, demonstrating increasing levels of responsibility.

• 1–2 years of leadership experience (formal or informal) preferred.

🏝️ Benefits

• Health Plans: Medical, Dental, and Vision

• Includes fertility benefits, fully covered preventative care, and adult orthodontics.

• Annual Performance Based Bonus

• Employer-Paid Life and Disability Benefits: Life Insurance (3x base salary), AD&D, Short and Long-term Disability.

• Wellness and Recognition Program: Employer-funded incentives for employees and spouses.

• Flexible Spending Account and Dependent Care options

• Health Savings Account: Generous employer contribution.

• Time Away from Work: Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave.

• Employee Assistance Programs

• 401k Retirement Plan: Employer match and profit sharing.

• Adoption Assistance and Tuition Assistance