Treatment Plan Coordinator, Sales Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Participate in TEAMS meetings with patients following their consultations with providers to clarify the PRM Protocol and their financial responsibilities according to their insurance.

• When needed, join TEAMS sessions to discuss costs with patients again for a subsequent treatment.

• Ensure patients comprehend the PRM Protocol and the associated financial implications.

• Assist patients in understanding the necessity of treatment and present options to make it more affordable.

• Present case fees and financial alternatives to support the decision-making process for patients to agree to treatment.

• Present or collaborate in presenting the treatment plan and obtain consent.

• Provide necessary education to patients about their insurance benefits.

• Assess medical benefit eligibility, limitations, and provide payment estimates to facilitate financial arrangements.

• Ensure patients are completely informed of their financial responsibilities.

• Request referrals or online testimonials from satisfied patients.

• Maintain proactive communication with the Team regarding patients’ decisions to proceed with treatment and their financial choices.

• Keep track of patients who have been engaged in discussions and the results of those conversations for administrative purposes.

⛳️ Requirements

• Comprehensive understanding of the PRM Protocol in accessible language.

• Proficient with computer systems.

• Strong customer service skills.

• Self-motivated.

• Excellent telephone communication skills.

• Proven influencing and negotiation abilities.

• Strong organizational skills.

• Knowledge of Out-of-Network (OON) and Self-pay benefits.

• Creative problem-solving capabilities.

• Solid understanding of scheduling and financial systems.

• Ability to thrive in a team environment as a supportive and positive member.

• Proficient in working independently.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health insurance benefits.

• Opportunities for professional development and growth.

• Supportive team environment fostering collaboration.

• Flexible work schedule options.