
Travel Ticketing / Reservation Agent
Posted Jun 25

Posted Jun 25
This is a fully remote position, open to applicants in South Africa.
• Support customers in fulfilling their booking requirements
• Offer a variety of planning and booking services
• Respond to customer inquiries and provide travel recommendations
• Reserve accommodations and tickets
• Knowledge of tourism, including hotels and flights
• Proficiency in GDS is essential - Amadeus preferred and basic Sabre (with a minimum of 2 years of experience)
• Capable of creating bookings, ticketing, reissuing, and updating Q
• Competency in MS Excel and Word
• Ability to multitask while engaging with various channels: email, Slack, Monday, and hospitality systems
• Monitor systems for any irregular ticket booking activities
• Strong organizational skills and the ability to work effectively within a team
• Flexibility to work varying shifts
• Serve as a resource/support for agents regarding ticketing and fares inquiries, including branch offices as necessary
• Conduct quality control on all international tickets issued overnight to ensure correct commissions and lowest fares.
• Hybrid employment model
• Competitive salary
• Performance-based bonus scheme
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