Travel Technology Manager

📋 Description

• Accountable for evaluating incidents and establishing solution strategies during the implementation phase

• Comprehend change requests and identify the most effective approach

• Implement a solution strategy and confirm that the business issue has been addressed

• Actively seek out opportunities for enhancements

• Facilitate customer-facing implementations of Online Booking Tools (OBTs) and other products

• Methodically assess situations, replicate errors, or conduct tests when feasible

• Coordinate tasks with various internal or external teams across different issues

• Execute configuration changes ranging from small adjustments to highly complex modifications

• Exhibit outstanding customer service and foster customer-focused communication

• Meet established productivity targets as agreed upon

• Embrace constructive collaboration with both team members and external partners

⛳️ Requirements

• Extensive experience in the corporate travel sector is essential

• Profound knowledge in travel technology is necessary

• Basic experience in project management

• Advanced administrative expertise with online booking tools (such as Concur, Cytric, or similar)

• Experience in Commercial Support

• Significant experience in an international working environment

• Exceptional written and verbal communication skills in English

🏝️ Benefits

• Flexible working hours with options for remote work or telecommuting

• Opportunities for skill development and career advancement

• Generous vacation days to allow for rest and rejuvenation

• A compensation package that aligns with your expectations, inclusive of mental, physical, and financial wellness resources

• Professional perks and discounts within the travel industry

• An inclusive workplace that celebrates diversity