Travel Reservation Coordinator

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Collaborate directly with clients to identify their vacation requirements, preferences, and budget constraints.

• Research and arrange cruises, resorts, vacation packages, hotels, tours, and other travel services.

• Provide precise information regarding destinations, travel options, pricing, availability, supplier policies, and reservation requirements.

• Maintain professional communication throughout the entire client experience.

• Oversee reservations and track booking and payment deadlines.

• Keep organized records for all clients.

• Follow up with clients both prior to and after their travel.

• Cultivate new client relationships and follow up with potential travelers.

• Generate referrals and promote repeat bookings.

• Expand the client base through sales initiatives and business development.

• Promote travel services through networking, referrals, social media, and other approved methods.

• Access and utilize authorized travel supplier systems.

• Engage in training to enhance knowledge of destinations, suppliers, reservation systems, sales, marketing, and client service.

• Conduct client communications, travel research, marketing, prospecting, follow-up, reservation management, and supplier education.

⛳️ Requirements

• No prior experience in the travel industry is necessary.

• Commitment of approximately 15 hours per week.

• Reliable internet connection is essential.

• Basic computer proficiency is required.

• Eagerness to learn about sales, marketing, travel reservations, and client relationship management.

• Strong communication skills with clients.

• Ability to work independently.

• Receptiveness to coaching and application of learned material.

• Willingness to market travel services through personal connections, referrals, networking, social media, and approved marketing strategies.

• Openness to completing professional training and consistently following up.

• Previous experience in customer service, sales, hospitality, marketing, social media, or travel is beneficial but not mandatory.

🏝️ Benefits

• Professional training opportunities.

• Education on suppliers.

• Mentorship and ongoing support.

• Flexible working schedule.

• Eligibility for supplier incentives.

• Travel benefits for advisors.

• Discounts on travel.

• Opportunities within the industry.

• Travel-related perks.

• Access to tools and vendor resources.

• Team support.

• Continuous industry training.