Travel Consultant II

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Oversee and fulfill travel requests utilizing BCD Travel tools and systems.

• Research, book, and finalize travel arrangements for clients.

• Accurately implement client travel policies, supplier regulations, and travel necessities.

• Offer travel advice, fare details, and recommendations for cost savings.

• Address customer inquiries with precision, efficiency, and professionalism.

• Keep abreast of current travel industry trends, policies, and regulations.

• Assist travelers with necessary documentation and compliance needs, including passports, visas, DOT, and TSA regulations.

• Support BCD Travel initiatives along with client-specific programs and objectives.

• Act as the primary contact for business clients and promote related products.

⛳️ Requirements

• Experience in a customer service-focused or travel-related role; candidates lacking prior experience in a travel management company may still be considered.

• Excellent verbal and written communication abilities in required languages.

• Willingness to work flexible hours.

• Proven understanding of exceptional customer service standards.

• Familiarity with GDS Amadeus.

🏝️ Benefits

• Flexible working hours with options for remote or work-from-home arrangements.

• Opportunities for skill enhancement and career advancement.

• Exposure to travel technology and chances to influence the future of business travel.

• Generous vacation allowances.

• A compensation package that includes tools for mental, physical, and financial well-being.

• Perks and discounts for travel industry professionals.

• An inclusive workplace that celebrates diversity.

• Work From Anywhere opportunity for up to 60 days each year.