Travel Consultant

This is a fully remote position, open to applicants in India.

📋 Description

• Provide guidance and organize travel arrangements for corporate clients, including individuals and groups.

• Perform analysis and research on travel choices while proactively anticipating the needs of travelers to promote additional services.

• Arrange and book both domestic and international business travel, handling varying levels of complexity for air, road, rail, and accommodations.

• Utilize different Global Distribution Systems (GDSs), such as Sabre and Amadeus, with training available if necessary.

• Ensure adherence to the agreed-upon travel policies of clients, as well as the policies of service providers and regulatory requirements.

• Apply effective telephone service techniques and respond to special requests from customers.

• Collaborate with your team to coach, mentor, and provide constructive feedback to enhance service levels.

⛳️ Requirements

• A strong commitment to excellence in client service, including the proactive anticipation of client needs.

• Comprehensive GDS knowledge (Sabre and/or Amadeus).

• Professional communication skills, both written and verbal.

• Keen attention to detail.

• Demonstrate integrity and safeguard personal information of travelers.

• In-depth knowledge of the travel industry, with experience in business travel, leisure travel, or airline reservations.

• Ability to resolve customer issues swiftly and independently or in collaboration with suppliers.

• Team-oriented with a willingness to accept and provide feedback.

🏝️ Benefits

• Flexible benefits tailored to each country starting on the first day.

• Health and welfare insurance plans.

• Retirement programs.

• Parental leave.

• Adoption assistance.

• Wellbeing resources.

• Travel perks with weekly deals from major travel providers.

• Access to over 20,000 courses on a learning platform.

• Leadership courses.

• New job openings available to internal candidates first.