Travel Consultant – After-Hours Support

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Collaborate directly with coaches and operations personnel from various universities to address a range of multi-level requirements.

• Arrange and manage bookings for air travel, hotels, vehicles, private car services, and buses tailored to the client's specifications.

• Capable of booking accommodations and vehicles within the Global Distribution System (GDS).

• Handle invoicing during off-peak periods for group accommodations and transportation for teams.

• Multitasking is essential, managing incoming calls and emails while completing tasks efficiently.

• Proficient in booking and ticketing air travel reservations.

• Understanding of partial and full exchange processes, ticket voiding, and issuing MCOs (Miscellaneous Charges Orders).

• Collaborate closely with the team to assist in completing tasks when needed.

⛳️ Requirements

• Strong client service orientation.

• Excellent communication and interpersonal skills.

• Exceptional time management skills are required, including the ability to prioritize and thrive in a fast-paced environment.

• Ability to work independently.

• Team-oriented with the flexibility and adaptability to navigate a dynamic environment.

• Strong eagerness to learn and effectively use the tools provided.

• Positive demeanor.

• Self-motivated individual.

• Prior travel experience is preferred.

• Minimum of 3 years of experience with GDS.

• Familiarity with travel-specific systems (e.g., GDS, Concur, etc.).

🏝️ Benefits

• Medical, dental, vision, life, and disability insurance.

• Paid time off.

• 401k plan.