Travel Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Receive and assess case work orders while confirming visit dates and times with Sponsors.

• Arrange flights, accommodations, car rentals, and ground transportation for Field Safety Specialists.

• Analyze flight travel durations to select efficient and cost-effective travel options.

• Schedule and confirm travel arrangements within 24 hours of site-visit confirmation.

• Collaborate with the corporate travel contractor to secure travel bookings.

• Input travel requests into the company Scheduling System and generate work orders.

• Relay travel requirements, booking confirmations, arrival details, and updates regarding travel disruptions.

• Modify or cancel flights and make last-minute arrangements during inclement weather or travel emergencies.

• Ensure accurate information is available regarding transportation itineraries.

• Collaborate with supervisory management and escalate concerns as necessary.

• Respond to phone calls and return messages in a timely manner.

• Perform additional duties as assigned.

⛳️ Requirements

• An associate degree in a relevant field from an accredited institution.

• A minimum of two years of documented experience in security, law, social work, detention, corrections, or a comparable field.

• A high school diploma combined with at least four years of experience may substitute for an associate degree.

• Exceptional verbal and written communication skills.

• Experience relevant to program goals and objectives.

• Proficient computer skills in Microsoft Word, Excel, PowerPoint, and Outlook.

• Willingness to learn internal systems such as Saturn and Mercury.

• Strong communication and interpersonal abilities.

• Capability to follow technical direction and feedback.

• Ability to prioritize tasks, meet strict deadlines, manage multiple responsibilities, and work collaboratively in a team environment.

• Keen attention to detail.

• Capacity to produce high-quality work under considerable pressure.

• Strong analytical and problem-solving skills.

• Flexibility to work rotating shifts, overnight, weekends, and holidays for 24/7 operations.

• Must be a U.S. Citizen.

• Ability to obtain and maintain a Security Clearance.

• Positive credit check required.

• Must successfully pass a background investigation and drug screening.

• May need to fulfill position-specific requirements such as DOT exam, vaccinations, CPR, or flu shot.

• Capability to lift up to 40 lbs.

• Proficient in writing, typing, and using a telephone system.

• Bilingual in English and Spanish is preferred.

🏝️ Benefits

• Equal Opportunity Employer.

• Reasonable accommodations available for applicants and employees with disabilities.

• Mission-driven work supporting Government customers.