Translation Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee project plans encompassing deliverables, tasks, milestones, estimates, timelines, and resources.

• Serve as the client manager for designated projects, providing support to foster long-term relationships and drive business growth.

• Oversee project deliverables, implementation, deadlines, budget, quality, and closure in accordance with client specifications.

• Negotiate project scope and create proposals and quotations for prospective new business opportunities.

• Maintain regular communication regarding ongoing and upcoming project issues.

• Deliver status updates and proactively investigate and present solutions to enhance client satisfaction.

• Offer support and training to linguists on necessary project tools.

• Supervise linguists by evaluating work quality and providing constructive feedback.

• Collaborate with the team to exchange best practices, propose enhancements, and share feedback.

• Provide clients with reports on business intelligence, quality metrics, and productivity indicators.

• Act as an intermediary between translators and evaluators.

• Handle communications regarding client, translator, and new business support inquiries.

• Manage capacity planning to ensure the availability of both internal and external resources.

• Utilize client-specific tools as required for various projects.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's Degree (or equivalent), ideally in translation studies or linguistics, or a minimum of 4 years of relevant experience.

• At least 2 years of experience as a Project Manager in the translation services industry.

• Professional background in translation or localization services, editing, customer service, or related business, IT, or linguistic fields.

• Capacity to work under tight deadlines and handle multiple projects concurrently.

• Intermediate proficiency with the Microsoft Office suite.

• Familiarity with translation tools, including DTP, and CAT tools such as SDL Trados Studio, Across, Plunet, XTM, Wordfast, and MemoQ.

• Experience with translation management systems.

• Exceptional written and verbal communication abilities.

• Strong attention to detail and excellent listening skills.

• Self-motivated, confident, adaptable, and resilient.

• Accountable and takes full ownership of responsibilities.

• A problem-solver and team-oriented individual.

• Fluent in both written and spoken English.

• Availability to work from 8am to 5pm Central Standard Time (US) or Eastern Standard Time.

• Position is based outside of the United States.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Flexible working hours and remote work options.