Head Start Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise and manage the delivery of professional, technical, and administrative support for Head Start and Early Head Start grant recipients.

• Monitor and ensure the quality of BCT’s services for the client.

• Manage client interactions and maintain the overall client relationship.

• Lead and oversee on-site responsibilities by planning, executing, monitoring, and enhancing work and related processes.

• Establish and nurture a positive relationship with the client.

• Ensure adherence to project administration and compliance requirements.

• Lead, direct, and manage a team of five BCT staff members.

• Plan, execute, monitor, and adjust program work and processes according to a detailed plan.

• Take responsibility for program deliverables and outcomes.

• Develop systems and procedures that support project activities, efficiency, and improvement.

• Create communication and quality control plans.

• Act as the on-site point of contact and primary liaison with the client.

• Prepare timely and accurate Monthly Status Reports and Task Summary Reports.

• Oversee the administration of discretionary grant awards.

• Review grantee requests to ensure program and fiscal compliance.

• Maintain official electronic grant files.

• Review programmatic status reports and monitor the findings of those reviews.

• Assist in resolving issues, non-compliances, and deficiencies.

• Assign staff duties, set performance expectations, and establish deadlines.

• Monitor productivity and work quality, providing feedback and coaching as needed.

• Foster a team-oriented atmosphere and support staff development.

• Address complaints and issues, involving senior leaders and Human Resources when necessary.

• Engage in hiring, training, and performance evaluation processes.

• Ensure compliance with legal regulations, BCT policies, and client procedures.

⛳️ Requirements

• Bachelor’s Degree in management, business administration, public administration, or a related field from an accredited university or college.

• Over 10 years of relevant and progressively responsible professional experience managing client services projects of similar size, scope, and complexity.

• At least 6 years of progressive supervisory experience.

• Expertise and experience in budget oversight and management.

• Demonstrated experience in developing, implementing, managing, and enhancing complex, high-profile, multi-faceted projects.

• Experience in implementing quality assurance systems that enhance client services.

• Proven ability to lead, manage, and motivate high-performing teams.

• Skilled in effectively managing multiple priorities and negotiating necessary changes with stakeholders.

• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

• Experience working effectively within web-based systems, databases, and tracking systems.

• Strong verbal and written communication skills.

• Capable of producing high-quality memoranda, presentations, reports, and correspondence.

• Ability to perform data management, analysis, aggregation, and summary reporting.

• Competence in reviewing, synthesizing, and presenting data from various sources.

• Ability to build collaborative relationships with staff, clients, remote colleagues, and supervisors.

• Skilled at developing or enhancing frameworks, standards, procedures, and information-management solutions.

• Capability to solve problems, make decisions, suggest improvements, and manage change both independently and collaboratively.

• Ability to anticipate client and staff needs while exercising sound judgment.

• Proficient in working effectively in a remote environment, participating in virtual meetings, appearing on camera as necessary, and contributing to meeting content.

• Must be willing to travel within the Office of Head Start West region as required.

• Must be able to provide proof of legal right to work in the United States.

• Knowledge of the Federal Grant Life Cycle is preferred.

• Experience with Head Start/Early Head Start or other early childhood programs is advantageous.

• Familiarity with Head Start Program Performance Standards and applicable federal, state, and local laws is a plus.

• Experience with SharePoint and Monday.com is preferred.

🏝️ Benefits

• Partially subsidized medical, dental, and vision coverage.

• Fully vested 401k plan with company match.

• Company-paid life and disability insurance plans.

• Paid family leave.

• Generous paid time off policy.