Transfer Center Specialist, RN

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the admission, transfer, and consultation processes for emergent, urgent, and elective patients.

• Assess patient acuity and utilize clinical decision-making to enhance patient flow.

• Record and prioritize patient details for accepting physicians, nurses, and healthcare personnel.

• Stay updated on departmental procedures, protocols, and communications.

• Determine transfer priority levels for patient triage and transportation.

• Manage Transfer Center data and offer feedback to referring facilities.

• Evaluate admissions for the appropriate level of care, patient status, and bed type.

• Implement Medical Necessity criteria.

• Provide education to nurses, physicians, and ancillary staff regarding level-of-care and admission/transfer matters.

• Act as a liaison among physicians, patients and families, hospital staff, patient-care areas, and external agencies.

• Ensure adherence to regulatory standards, EMTALA, ethics and compliance policies, and quality initiatives.

• Monitor and analyze barriers to patient flow; suggest process enhancements and formulate action plans.

• Raise concerns to Transfer Center leadership and facility administrative leadership.

• Collaborate with the Bed/Capacity Coordinator for timely transfers, bed assignments, and accurate patient data.

• Keep precise information in the Electronic Health Care Record.

• Engage in employee orientation, ongoing training, staff meetings, and continuous quality improvement projects.

• Manage inbound and outbound calls to achieve departmental productivity targets.

• Deliver exceptional customer service and support Transfer Center key performance indicators and Access Point Vision objectives.

⛳️ Requirements

• Graduate from an accredited school/college.

• Must possess current RN licensure in the state of residence.

• Required to maintain current nursing licensure and fulfill renewal and continuing education obligations.

• A minimum of three years of relevant clinical experience in an acute-care setting; experience in ED or Critical Care is preferred.

• Proficient in effective communication in oral, written, and electronic formats.

• Capable of multitasking while attentively listening and typing at a speed of over 35 words per minute.

• Must satisfy internet speed requirements: upload 50 or more; download 100 or more.

• Knowledgeable in human growth and development, assessment, treatment, and care for patients of all ages.

• Competent in applying Medical Necessity criteria.

• Familiarity with regulatory requirements, EMTALA, ethics and compliance policies, and quality initiatives.

• Experience with electronic health-care records and electronic resources.

• A Compact License is preferred.

• Must meet current nursing licensure standards; expired licenses will prevent scheduling.

• An Associate’s or bachelor’s degree is preferred.

🏝️ Benefits

• 401k

• Flexible PTO

• Generous Employee Illness Benefit (EIB)

• Medical insurance

• Dental insurance

• Vision insurance

• Tuition reimbursement

• Employee Assistance Program

• Competitive salary

• Total compensation package

• Wellbeing-focused benefits package