Training Services Coordinator – Logistics Associate III

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Deliver administrative support for client learning and data management initiatives.

• Conduct data entry tasks associated with learning administration.

• Input training information into the SuccessFactors learning management system.

• Handle requests through ServiceNow.

• Uphold client standard operating procedures, processes, and service level agreements.

• Detect and resolve discrepancies and issues.

• Refer unresolved issues to the Manager for further action.

⛳️ Requirements

• Entry-level position requiring a Bachelor’s degree or 2 years of relevant work experience.

• Experience in a learning organization is advantageous.

• Familiarity with training administration is preferred but not mandatory.

• Background in customer service is essential.

• Knowledge of learning management systems is preferred but not required.

• Proficient in Microsoft Office Suite.

• Team-oriented, self-driven, and capable of working with minimal oversight.

• Proven attention to detail, strong commitment to quality, and excellent organizational skills.

• Ability to prioritize tasks and manage multiple assignments effectively.

• Strong analytical and problem-solving abilities.

• Client-focused with a talent for building and sustaining professional relationships.

• Capacity to remain flexible and adapt to ongoing changes.

• Effective verbal and written communication skills with clients, leadership, and team members.

• Willingness to work on Malaysia Public Holidays and night shifts to support ET hours.

• Capability to work remotely.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Supportive team environment focused on collaboration and success.