Trainer

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Collaborate with management to identify and create training solutions that address business challenges.

• Work alongside internal subject matter experts, architecture, product management, and training personnel to ascertain, develop, and provide training.

• Engage in the creation and assessment of training metrics and measurement components.

• Utilize AI-driven tools to enhance the development and efficiency of training content.

• Oversee assigned training responsibilities and deadlines while supporting various initiatives.

• Conduct and facilitate both general and specialized training programs, both virtually and in-person.

• Develop and maintain instructional materials, including course outlines, background information, instructional resources, and training aids.

• Maintain records, collect and analyze evaluation data, assess results against business objectives, and recommend enhancements.

• Stay updated on emerging training and learning best practices and methodologies.

• Manage, develop, and deliver scalable, technology-enhanced training programs for First American employees.

• Support enterprise initiatives, system implementations, and process enhancements.

⛳️ Requirements

• Minimum of 2 years of experience in supporting title and/or escrow processes.

• Proficiency in using FAST and Ignite.

• Professional and proactive approach to problem-solving.

• Dependability and a swift ability to learn new technologies and processes.

• Outstanding organizational and time management abilities.

• Capability to prioritize competing initiatives in a dynamic, deadline-oriented environment.

• Skill in presenting complex information to diverse audiences.

• Critical thinking skills to create or evaluate training materials.

• Familiarity with company-provided AI tools for developing training content and conducting research.

• Proficient presentation and facilitation skills for both group settings and one-on-one interactions.

• Strong written and verbal communication abilities.

• Excellent interpersonal skills.

• Self-motivated and a proactive self-starter.

• Ability to manage multiple tasks and respond swiftly to urgent issues.

• Proficient in Microsoft Word, Excel, and PowerPoint.

• Willingness to travel up to 75% to remote locations for training delivery.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k).

• PTO/paid sick leave.

• Employee stock purchase plan.

• Inclusive workplace culture.

• Equal opportunity employment.