Test Administrator

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Regularly reads orientation, assessment, and closing scripts to groups of participants following established protocols.

• Conducts role-play, computer-based, paper/pencil, and practical assessments with participants.

• Monitors, enters, and verifies test-taker information using client systems.

• Assists test-takers in comprehending their expectations.

• Prepares rooms for assessment sessions.

• Makes necessary adjustments if room changes or different assessments are required.

• Identifies and addresses any unsafe behavior or misuse of testing equipment by candidates.

• Troubleshoots basic computer equipment issues and collaborates with remote helpdesk for more complex problems, as needed.

• Must be prepared to stand for extended periods and wear personal protective equipment (bump cap, safety glasses, gloves, face mask, etc.) in line with facility/area policy.

• Logs assessment activities or issues and reports them accordingly.

• Maintains physical documentation and performs basic data entry tasks.

• Develops a basic understanding of the processes involving assessment participants.

• Upholds a professional appearance and demeanor.

• Keeps the work environment organized, clean, and presentable.

• Delivers exceptional customer service to both clients and participants.

• Ensures the confidentiality of sensitive information.

• Executes all responsibilities with the utmost integrity.

⛳️ Requirements

• Ability to carefully monitor participants.

• Strong written and verbal communication abilities.

• Capability to collaborate effectively with others.

• Committed to meeting and exceeding customer needs.

• Takes initiative in completing required tasks.

• Organized, detail-oriented, and able to multitask while maintaining quality standards.

• Adaptable and able to handle stress, especially in unpredictable job situations.

• Eager to learn and apply new information.

• Proficient in Microsoft Office applications (Excel, Word, Outlook).

🏝️ Benefits

• Competitive salary and compensation package.

• Opportunities for professional development and training.

• Supportive work environment with a focus on teamwork.

• Health and wellness benefits.