Territory Sales Representative

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Collaborate with the designated Customer Service (CS) team to formulate and execute distinctive customer strategies that foster business development opportunities and align with business goals.

• Collect competitor cross-reference data at customer locations and update tracking documents accordingly.

• Analyze reports provided by the Analyst team regarding Kinetik, Alternate, and SVP opportunities at customer locations. Discuss strategies with the team during strategy meetings and prepare items for approval during customer site visits/meetings.

• Supply market intelligence on business development prospects to the assigned Customer Service Manager (CSM) and Territory Sales Rep Manager (TSM).

• Strategize, collaborate, and meet routinely with the CSM/TSM to develop and uphold an effective customer strategy and visitation schedules, incorporating analytics and recommendations from the Analyst, while ensuring travel logs and calendars are updated. Produce deliverables for customer site visits/meetings and review to confirm all agenda items are addressed.

• Organize and facilitate a pre-visit call/meeting with the assigned CS team to discuss any outstanding issues, finalize expectations, and prepare a deliverables worksheet for the presentation during Customer visits. Detail the strategy, scorecards, and products/alternates to be highlighted. Coordinate new customer strategy and business contract requirements as necessary.

• Establish and conduct a post-visit call/meeting with the assigned CS team to review insights gathered from calls, emails, and customer visits.

• Perform regular customer visits/meetings and outreach calls to evaluate customer performance and gather information on fleet, inventory, funding, or specific issues.

• Attend and oversee bid openings, major product installations, and testing at customer sites as needed.

• Compile and deliver the RSL when necessary in collaboration with the team CSR and Specialist for execution.

• Provide presentations for new customers, including training on the use of Parts Manuals, Recommended Stock Lists, and other parts-related corporate documentation or communications as required.

• Request daily quotes, cross-reference data, and contract award results during customer visits.

• Complete and submit sales call reports to convey customer visit outcomes and identify required follow-up actions, including those identified during customer cold calls.

• Participate in trade shows as required.

• Identify and communicate any field issues and potential opportunities to the team Specialist and assigned CSR, including insights relevant to other NF departments, such as Service and Bus Sales.

• For remote TSRs, visit the Team Office as needed to gain a better understanding of team strategy and promote team development as requested.

• Actively sell and promote products based on insights gathered from customers, Business Development, and the transit industry. Log/update program tracking and profitability records.

• Engage directly with the customer to comprehend their business objectives, funding and operating budgets, purchasing trends, and item usage to support internal stocking strategies and inventory planning by customer. Align all findings with the assigned CS team. Update relevant logs for tracking (program, profitability, customer profile, etc).

⛳️ Requirements

• Post-secondary education or equivalent experience.

• Prior industry experience with a basic understanding of transit vehicles and systems.

• Proficient in Microsoft Office, especially Excel.

• Strong analytical and time management skills.

• Excellent communication and organizational abilities.

• Willingness to travel up to 75% of the time.

🏝️ Benefits

• Be part of a team at the forefront of the electrification of mass mobility, contributing to *a better product, a better workplace, and a better world*.

• Competitive compensation along with a comprehensive benefits package.

• Paid holidays and vacation time.

• 401K plan with a generous company matching contribution.

• An inclusive workplace culture that values and empowers its team members.

• On-the-job training within a continuous learning environment (we invested $15.9 million in 2024).

• Opportunities for advancement within our family of companies.