Temporary Site Experience Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Assume the primary duties of the Site Experience Director during a scheduled leave of absence culminating in mid-April 2027.

• Lead the site roadmap, focusing on the introduction of new site features, enhancements to site experience, A/B testing, and SEO + GEO strategies.

• Evaluate and prioritize new projects in relation to the existing roadmap.

• Keep multi-week initiatives on target from the planning phase through to launch.

• Collaborate with the Sr. Site Merchandiser to create and publish products, variants, and collections within Shopify.

• Ensure accuracy at the SKU level across titles, variants, pricing, images, and size charts.

• Manage collection sort orders, featured placements, badging, and navigation updates.

• Implement the promotional calendar, which includes price modifications, discount codes, banners, and campaign landing pages.

• Prepare and submit the weekly Merchandising & Site Performance Report.

• Conduct quality assurance on development tickets before and after deployment.

• Perform weekly site checks for broken links, 404 errors, and merchandising inaccuracies.

• Oversee cross-sell widgets in alignment with internal strategy.

• Supervise development contractors, project requirements, monthly hours, and priorities.

• Manage the Asana project management system and structure tasks within projects.

• Plan ahead and brief the site experience weeks prior to launch to ensure the Creative Team has sufficient lead time.

• Keep merchandising standard operating procedures up to date and expand AI-assisted workflows.

• Report directly to the CMO and oversee the Sr. Site Merchandiser.

⛳️ Requirements

• A minimum of 3 years in ecommerce site merchandising, preferably in direct-to-consumer apparel.

• Proficient in Shopify, including building collections, configuring discounts, working with metafields, and independently editing theme content.

• Practical experience using analytics and reporting tools effectively.

• Ability to gather and compile accurate data consistently within deadlines.

• Proven accuracy when working under time constraints.

• Excellent written communication skills and a strong capacity for self-direction in a remote, asynchronous environment.

• Recent experience utilizing AI tools in everyday tasks.

• Preferred: Familiarity with Rebuy or similar product recommendation platforms.

• Preferred: Experience with A/B testing tools.

• Preferred: Background in managing external partners and teams, such as developers.

• Experience in escalating pertinent issues and collaborating with partners for swift resolutions.

• Proficient in Asana or similar project management tools.

• Experience in maternity, nursing, intimates, or related apparel categories.

🏝️ Benefits

• Temporary, full-time position with a specified start and end date.

• Exempt position.

• Opportunity for remote work.