Telecom Expense Management Inventory Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a centralized telecom inventory that includes circuits, phone numbers, devices, and carrier services.

• Ensure that inventory data is in alignment with both carrier records and internal systems.

• Conduct regular audits and reconciliations of the inventory.

• Utilize vendor web portals and reporting tools effectively.

• Support billing validation by confirming that invoices correspond with the active inventory.

• Keep track of contract expirations for all services.

• Provide precise inventory data to assist with chargeback models.

• Collaborate with carriers and vendors to confirm service records and address any inventory discrepancies.

• Generate inventory reports for management, TEM Analysts, and the CSM Team.

• Ensure a high level of data quality within Velocity’s Global Expense Management system.

• Assist in the onboarding and offboarding processes for customer accounts.

• Uphold telecom governance and inventory standards.

• Document inventory processes and any updates made.

⛳️ Requirements

• 3–5 years of practical experience working with TEM platforms or in a related area.

• Understanding of the telecom lifecycle, including both voice and data services.

• Familiarity with TEM systems and the fundamentals of telecom billing.

• Experience with inventory reconciliation.

• Proficient in Excel and reporting tools, including pivot tables and VLOOKUP/XLOOKUP functions.

• Strong attention to detail is essential.

• Ability to accurately manage high-volume data.

• Capable of conducting root-cause analysis for discrepancies.

• A mindset geared towards process improvement.

• Clear documentation skills and effective communication abilities.

• Experience in cross-functional collaboration.

• Professional demeanor when interacting with vendors and carriers.

• A BA degree or equivalent work experience is preferred.

• Availability to work Monday through Friday, from 8am to 5pm EST.

🏝️ Benefits

• Medical, Dental, and Vision coverage.

• Paid Time Off (PTO) & Paid Holidays.

• 401K plan with Employer Match.

• Paid Sick Time.

• Company-provided Life Insurance and Short/Long-Term Disability.

• Supplemental Benefits available.

• Collaborative work environment.

• Equal opportunities for growth and development.